It
is every strategist’s job to evaluate company’s competitive position in the industry and
to identify what strengths or weakness can be exploited to strengthen that
position. The tool is very useful in formulating firm’s strategy as it reveals
how powerful each of the five key forces is in a particular industry.
Threat of new entrants:
This force determines how easy (or not) it is
to enter a particular industry. If an industry is profitable and there are few
barriers to enter, rivalry soon intensifies. When more organizations compete
for the same market share, profits start to fall. It is essential for existing
organizations to create high barriers to enter to deter new entrants. Threat of
new entrants is high when:
- Low amount of capital is required to enter a market;
- Existing companies can do little to retaliate;
- Existing firms do not possess patents, trademarks or do
not have established brand reputation;
- There is no government regulation;
- Customer switching costs are low (it doesn’t cost a lot
of money for a firm to switch to other industries);
- There is low customer loyalty;
- Products are nearly identical;
- Economies of scale can be easily achieved.
Bargaining power of
suppliers:
Strong bargaining power allows suppliers to
sell higher priced or low quality raw materials to their buyers. This directly
affects the buying firms’ profits because it has to pay more for materials.
Suppliers have strong bargaining power when:
- There are few suppliers but many buyers;
- Suppliers are large and threaten to forward integrate;
- Few substitute raw materials exist;
- Suppliers hold scarce resources;
- Cost of switching raw materials is especially high.
Bargaining power of buyers:
Buyers have the power to demand lower
price or higher product quality from industry producers when their bargaining
power is strong. Lower price means lower revenues for the producer, while
higher quality products usually raise production costs. Both scenarios result
in lower profits for producers. Buyers exert strong bargaining power when:
- Buying in large quantities or control many access
points to the final customer;
- Only few buyers exist;
- Switching costs to other supplier are low;
- They threaten to backward integrate;
- There are many substitutes;
- Buyers are price sensitive.
Threat of substitutes:
This force is especially threatening when
buyers can easily find substitute products with attractive prices or better
quality and when buyers can switch from one product or service to another with
little cost. For example, to switch from coffee to tea doesn’t cost anything,
unlike switching from car to bicycle.
Rivalry among existing competitors:
This force is the major determinant on how
competitive and profitable an industry is. In competitive industry, firms have
to compete aggressively for a market share, which results in low profits.
Rivalry among competitors is intense when:
- There are many competitors;
- Exit barriers are high;
- Industry of growth is slow or
negative;
- Products are not differentiated
and can be easily substituted;
- Competitors are of equal size;
- Low customer loyalty.
Although, Porter originally introduced five
forces affecting an industry, scholars have suggested including the sixth
force: complements.
Complements increase the demand of the primary product with which they are
used, thus, increasing firm’s and industry’s profit potential. For example,
iTunes was created to complement iPod and added value for both products. As a
result, both iTunes and iPod sales increased, increasing Apple’s profits.
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